Maintenance Portal

Your trusted hub for expert service, compliance support, and equipment longevity — powered by the Andersen team.

Annual Maintenance — A Decade of Reliability

Is Your Sterilizer Due for Maintenance?

Routine maintenance is essential to ensure your sterilizer stays compliant, effective, and built to last. Our certified technicians provide service rooted in deep product knowledge, built on decades of clinical and engineering expertise.

Book a Checkup See What’s Included

Choose the Right Plan for Your Sterilizer

Explore our flexible service options — whether you need a single visit, full coverage, or ongoing peace of mind.

	Basic Annual Maintenance Agreement Cost-Effective	Comprehensive Annual Maintenance Agreement All-Inclusive	One-Time Service
	Get Started	Get Started	Get Started
Service Agreement
24/7 Phone Support
Andersen Certified Technician
Safety Inspection & Maintenance
Replace Worn Filter(s)
Replace Tubing
All Replacement Parts
Emergency Repair
Emergency Travel
60-Point Service Report

FAQs

Need help? We’ve answered the most common questions about service, scheduling, and ongoing maintenance.

We offer basic, comprehensive, and one-time maintenance plans — each performed by certified Andersen technicians.

Use our quick request form or contact our support team, and we’ll coordinate the right technician at your convenience.

We recommend annual servicing, with some facilities opting for semi-annual based on usage and policy requirements.

Yes — our abator service keeps your emissions system running efficiently and in compliance.

Explore Maintenance Services

Choose the maintenance plan that best supports your device, your team, and your workflow.

Semi-Annual Plan

We offer basic and comprehensive plans with two scheduled visits per year to help meet compliance and maintenance requirements.

Learn more

Abator Service

Keep your Andersen emissions abator in top condition with our specialized service offering.

Learn more

Installation Validation

We sell replacement parts for sterilizers, such as purge probes, purge probe tubing, door magnets, fuses, and filters.

Replacement Parts

We supply essential replacement parts like purge probes, tubing, magnets, fuses, and filters for your sterilizer.

Multi-Sterilizer Discounts

Get discounted service rates when we maintain multiple Andersen sterilizers at the same location.

Meet Our Field Service Team

Meet our skilled customer service and field technicians.

Daniel Woolhiser

Technical Manager

Ensuring top-notch service and support for all technical inquiries.

Jovani Andrade-Rubio

Field Technician

Jovani is skilled in providing on-site technical support for our products.

Parker Arnold

Field Technician

Parker ensures our equipment is running smoothly and efficiently at client locations.

Cristhian Oliveros

Field Technician

Cristhian is committed to delivering quality service and support to our clients.

View All Team

Customer Testimonials

Our experience with Andersen has been outstanding.

“Andersen reps are easy to talk to and very helpful. We frequently sterilize cautery pens and suction bulbs and tubing!”

Tanya Niles, LVT

Veterinary Technician Instructor

Piedmont Technical College

Cola, SC
“The machine is great, maintenance free, easy to use.”

Gregg Hagerman

Head Tech. Hospital Administrator

BluePearl Veterinary Partners

Louisville, KY
“The latest generation of heated gas sterilization units have been a game-changer because instead of a 24-hour cycle, now we have a few hours cycle and it’s just changed our whole environment.”

Dr. Joseph Hunstad

Board Certified Plastic Surgeon

H/K/B Cosmetic Surgery

Charlotte, NC

Watch Review
“We love our EOGas 4 sterilizer! We like the fact we can do 3- or 5-hour cycles, rather than 12 or 24 hours with the old machine. It’s fantastic!”

Aimee Greenfield

Technician Manager

Veterinary Surgical Specialists

Tustin, CA

Schedule Your Field Service Today

Ensure your sterilizer operates at peak performance with our expert field service. Request an appointment today and experience peace of mind knowing your equipment is in capable hands.

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