Field Service

Expert maintenance for your Andersen sterilizer to ensure optimal performance and longevity.

We’re Coming to Canada This Summer!

Quebec, Manitoba, Saskatchewan: July 14 – 18


British Columbia: July 28 – Aug. 1


Alberta: Aug. 4 – 8


Ontario, Toronto, Ottawa: Aug. 11 – 15



Save 10% if you book in advance of our visit to your area.

Book Now

July Field Service Visits

Save 10% if you book in advance of our visit to your area.

View Calendar
SundayMondayTuesdayWednesdayThursdayFridaySaturday
1
234
7
Minnesota
Oklahoma		8
Minnesota
Oklahoma		9
Minnesota
Oklahoma		10
Minnesota
Oklahoma		11
Minnesota
Oklahoma
14
Maryland
North Dakota
South Dakota
Quebec
Manitoba
Saskatchewan		15
Maryland
North Dakota
South Dakota
Quebec
Manitoba
Saskatchewan		16
Maryland
North Dakota
South Dakota
Quebec
Manitoba
Saskatchewan		17
Maryland
North Dakota
South Dakota
Quebec
Manitoba
Saskatchewan		18
Maryland
North Dakota
South Dakota
Quebec
Manitoba
Saskatchewan
21
Texas		22
Texas		23
Texas		24
Texas		25
Texas
28
Seattle
British Columbia		29
Seattle
British Columbia		30
Seattle
British Columbia		31
Seattle
British Columbia

Annual Maintenance — A Decade of Reliability

Is your sterilizer due for a checkup?

Your device is precision equipment — and like all essential tools, it works best with routine care. Our annual service helps ensure compliance, prolongs sterilizer life, and protects your patients and staff.

Every visit is handled by factory-trained technicians who know your system inside and out.

Book a Checkup

Performance. Protection. Peace of Mind.

Choose the maintenance plan that best supports your device, your team, and your workflow.

Andersen Sterilizers®
Service Plan ComparisonOne-Time ServiceBasic Annual MaintenanceComprehensive Annual Maintenance Agreement
All-Inclusive
Service Agreement
24/7 Phone Support
Andersen Certified Technician
Safety Inspection & Maintenance
Replace Worn Filter(s)
Replace Tubing
All Replacement Parts
Emergency Repair
Emergency Travel
60-Point Service Report

Additional Service Options

Contact us for full details and pricing.

Installation Validation

Have you just had your sterilizer installed or moved? Our technicians can perform Installation Validation. We will verify that your sterilizer has been installed according to the manufacturer’s specifications and best practices.

Learn more

Multi-Sterilizer Discounts

Do you have more than one Andersen Sterilizer? If we service more than one sterilizer in one location, we offer multi-sterilizer discounts.

Learn more

Replacement Parts

We sell replacement parts for sterilizers, such as purge probes, purge probe tubing, door magnets, fuses, and filters.

Contact Us

Meet Our Field Service Team

Meet our skilled customer service and field technicians.

Daniel Woolhiser

Technical Manager

Ensuring top-notch service and support for all technical inquiries.

Jovani Andrade-Rubio

Field Technician

Jovani is skilled in providing on-site technical support for our products.

Parker Arnold

Field Technician

Parker ensures our equipment is running smoothly and efficiently at client locations.

Cristhian Oliveros

Field Technician

Cristhian is committed to delivering quality service and support to our clients.

View All Team

FAQs

Find answers to your most common questions about our service options and performance plans.

Annual maintenance is recommended to ensure your sterilizer stays in peak condition and remains compliant — some facilities opt for semi-annual plans based on internal protocols or regulatory needs.

You can schedule a visit by submitting a service request form or contacting our support team directly; we’ll coordinate a convenient time and make sure the right technician is assigned to your unit.

Each visit includes inspection, performance verification, calibration, part checks, and a service report — comprehensive plans also include emergency support and pre/post-visit check-ins.

Yes — our team also services Andersen abators to ensure your entire system, including emission control, continues to operate safely and efficiently.

Customer Testimonials

Our experience with Andersen has been outstanding.

  • “Andersen reps are easy to talk to and very helpful. We frequently sterilize cautery pens and suction bulbs and tubing!”

    Tanya Niles, LVT
    Veterinary Technician Instructor
    Piedmont Technical College
    Cola, SC

  • “The machine is great, maintenance free, easy to use.”

    Gregg Hagerman
    Head Tech. Hospital Administrator
    BluePearl Veterinary Partners
    Louisville, KY

  • “The latest generation of heated gas sterilization units have been a game-changer because instead of a 24-hour cycle, now we have a few hours cycle and it’s just changed our whole environment.”

    Dr. Joseph Hunstad
    Board Certified Plastic Surgeon
    H/K/B Cosmetic Surgery
    Charlotte, NC
    Watch Review

  • “We love our EOGas 4 sterilizer! We like the fact we can do 3- or 5-hour cycles, rather than 12 or 24 hours with the old machine. It’s fantastic!”

    Aimee Greenfield
    Technician Manager
    Veterinary Surgical Specialists
    Tustin, CA

Schedule Your Field Service Today

Ensure your sterilizer operates at peak performance with our expert field service. Request an appointment today and experience peace of mind knowing your equipment is in capable hands.

Request Contact us